Citizens Utility Board of California
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Services Provided by CUB of California
In California, utilities can only raise rates upon authorization of the California Public Utility Commission (CPUC). The CPUC typically hears the reasons for the request in a rate case.
Citizens Utility Board of California (CUB) represents California utility customers in these highly technical rate cases at the CPUC, Attorneys and consultants from around the country are utilized on a case by case basis because of their unique expertise particular to issues arising in each case.
Based on the findings of our experts, CUB of California argues for reductions in the amount of increase sought by the utilities.
CUB of California also represents consumers in front of Municipally owed Utilities, when and where possible.
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Citizens Utility Board of California
Have a question or complaint about your utility service?
Our Consumer Rights Counselors have extensive knowledge of utility-related laws and regulations and can inform you of your rights while showing you how to cut your Telephone, Natural Gas, Electric Costs and Green Energy Programs. We can also in many cases file complaints with the utilities on your behalf.
CUB of California cannot offer financial assistance or legal representation for individual complaints, but we would be happy to refer you to other agencies offering these services.
Please don’t hesitate to call CUB of California, even if you don’t have a solid complaint, but something just appears…“questionable” about your utility service. You may learn something by contacting CUB of California, and your call could provide a helpful tip in our ongoing battles before California regulators for better utility rates and policies.
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